We collect personal information that you voluntarily provide when interacting with our Services — for example, purchasing a package, submitting a questionnaire, or contacting us.

Personal Information Provided by You

This may include:

• Name

• Email address

• Phone number

• Billing information

• Project address (optional)

• Photos + videos of your home (for design purposes)

• Room measurements and layouts

• Questionnaire responses

• Login details (if applicable)

• Payment information (processed securely by third-party vendors such as Stripe or PayPal)

All personal information must be true and accurate, and you must notify us of any changes.

Automatically Collected Information

When you visit the website, we automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Location (city/country level only)

• Pages visited, time spent, referring URLs

• Cookies and tracking data

This information is used for analytics, security, and service improvement.

Design File Uploads

As part of the design process, clients may upload images, videos, drawings, or content. These files are stored securely and used only for project-related purposes.

We use your personal information to:

• Provide and manage your design services

• Process payments and orders

• Communicate with you about your project

• Send administrative updates (order confirmations, project updates, etc.)

• Improve our website and Services

• Send marketing emails (only with your consent)

• Perform analytics and measure engagement

• Maintain security and prevent fraud

We may also use anonymized, aggregated data to improve our business and website performance.

We only share information in the following circumstances:

With Your Consent

For example, if you opt into our email list.

Service Providers

Trusted vendors who assist with:

• Payment processing (Stripe, PayPal, etc.)

• Email marketing

• Website hosting

• Analytics tools (Google Analytics, Meta Pixel)

These providers access only what they need to perform services on our behalf.

Legal Requirements

We may share information if required to comply with laws, regulations, or legal processes.

Business Transfers

If Hauza Studio undergoes a merger, acquisition, or restructuring, your information may be transferred.

We do not sell your personal information to third parties.

We may use cookies, web beacons, pixels, and similar technologies to:

• Improve site performance

• Analyze user behavior

• Provide personalized experiences

• Track marketing performance

You can disable cookies through your browser settings, though some features may not function as intended.

Our website may contain links to external websites we do not operate.
We are not responsible for the content, security, or privacy practices of third-party sites. Please review their policies directly.

We retain personal information only as long as necessary to:

• Fulfill design services

• Comply with legal, accounting, or reporting requirements

Uploaded design files, questionnaires, and communication may be stored for up to 5 years unless you request earlier deletion.

When data is no longer needed, we securely delete or anonymize it.

We use organizational and technical safeguards to protect your information, including:

• Encrypted payments

• Secure hosting

• Limited internal access

• Password-protected systems

However, no internet transmission is 100% secure.
You share information at your own risk.

We do not knowingly collect data from individuals under 18.
If we learn we have collected such data, we will delete it promptly.

Depending on your location, you may have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Opt out of marketing

• Restrict processing

• Request a copy of your data

To exercise your rights, email hello@hauzastudio.com.

We do not currently respond to Do Not Track signals due to a lack of uniform industry standards.

California residents may request:

• Disclosure of categories of data collected

• Deletion of personal data (with certain exceptions)

• A list of third parties who received data for marketing purposes

Requests can be submitted to hello@hauzastudio.com.

If you are located in the EU/EEA, you have additional rights under the GDPR, including:

• Right to data portability

• Right to restrict processing

• Right to lodge a complaint with your Data Protection Authority

We process personal data under the lawful bases of consent, contract performance, and legitimate interest.

We may update this Privacy Policy periodically.
The revised date will reflect the latest version.

Continued use of the website indicates acceptance of updated terms.

If you have questions or concerns, contact us at:

Hauza Studio
Email: hello@hauzastudio.com
Website: https://www.hauzastudio.com

To request a copy, update, or deletion of your personal information, please email:

📩 hello@hauzastudio.com

We will respond within 30 days.